Take10 Social was founded by Kate vanderVoort from Social Mediology, in an effort to make learning social media easy for companies, businesses and organisations. Through coaching and training more than 2000 small business and not-for-profit organisations, Kate has in depth knowledge and experience from strategy and planning, through to technical implementation
Masterclasses are individual courses, with one off payment, suitable for all businesses made up of many modules or lessons within a topic. Masterclasses are a self-paced learning system presented over a few weeks, each week you will be able to access more lessons within the masterclass.
Academies are industry based and monthly membership includes access to all masterclasses currently available as well as monthly webinars, blogs, articles and modules focussed on the specific industry.
For example, the All Access Not for Profit Academy, provides access to all platform specific Masterclasses and monthly content focused on how community organisations can use social media to raise funds, hold events and raise awareness of their cause and services.
Yes, as soon as you have purchased, your membership is created. You will receive an email with full details on how to login and start learning.
Some Credit Card providers have extra security and may require you to manually approve the first payment. Although this is rare, if your payment fails while purchasing you can contact the number on the back of your credit card or contact your provider and request the payment to be approved. You will only be required to do this once.
Yes. Although we will be sorry to see you leave, we understand that sometimes this happens. To cancel your subscription please contact support from our contact page https://www.take10social.com.au/pages/contactus
Sometimes emails might end up in your spam or junk mail – please check your span and junk emails. If you have not received any emails within a reasonable amount of time.
You can try resetting your password and this will resend your login details to you via email – https://www.take10social.com.au/password/new
If you still do not receive an email and it’s not in your spam or junk mail, please contact support.
To access your Profile settings:
1. Login to Take10 Social
2. Click the profile or icon image in the top right corner of page
3. Click Settings
You will now see your Profile Settings page.
Please make sure you have email notices turn on, from your profile settings page.
On your Profile settings page, you can tick all email notices check boxes.
Yes, you can change or upload a new profile picture from your Profile Settings page after logging into Take10 Social.
You can change or update your email address or password from your Profile Settings page after logging into Take10 Social.
If you forgot your password, you can reset it at any time from the Login page
Click "login" top menu on right
then click "forgot your password" link at the bottom.
Our masterclasses are self-paced with a weekly schedule, on purchase you will have access to the first week’s lessons. All other lessons will become available to you each week. You will also receive an email to let you know when new lessons have been made available for you.
Great! we love hearing your feedback and welcome any feedback you may have. The best way to let us know about your thoughts regarding the courses and delivery of training is to contact us from our contact page https://www.take10social.com.au/pages/contactus
If you wish to access further support or organise personalized training, workshops or consulting for your business, please see below.
Your masterclasses or monthly membership includes support. To access support please ensure you join our growing membership only Take10 Social Facebook group – http://bit.ly/Take10SocialGroup
You can request to join the group and as soon as your request has been granted you will be able to ask questions and receive support within the group.
Yes, we have a great online business community just for Take10 Social members like you. Your Take10 Social membership includes our member only Facebook group. You can request to join here – http://bit.ly/Take10SocialGroup
If your Facebook page is under a different name to the one you have registered with, please contact us to let us know. You can request to join the group and as soon as your request has been granted you will be able to ask questions and receive support within the group.
Yes, Kate vanderVoort founder of Take10 Social provides one on one coaching for teams or businesses. You can reach out to Kate directly from our contact page for further details. https://www.take10social.com.au/pages/contactus
Yes, Kate also provides group sessions and conference speaking. You can reach out to Kate directly from our contact page for further details. https://www.take10social.com.au/pages/contactus