Take10 Social was founded by Kate vanderVoort from Social Mediology, in an effort to make learning social media easy for companies, businesses and organisations. Through coaching and training more than 3000 small business and not-for-profit organisations, Kate hasin-depthh knowledge and experience from strategy and planning, through to technical implementation
Masterclasses are individual courses, with one off payment, suitable for all businesses made up of many modules or lessons within a topic. Masterclasses are a self-paced learning system presented over a few weeks, each week you will be able to access more lessons within the masterclass.
Yes, as soon as you have purchased, your membership is created. You will receive an email with full details on how to login and start learning. If the course has a specific start date, you will have access to the site, but no content will show until the start date.
Some Credit Card providers have extra security and may require you to manually approve the first payment. Although this is rare, if your payment fails while purchasing you can contact the number on the back of your credit card or contact your provider and request the payment to be approved. You will only be required to do this once. Alternatively contact us and we will help you work it out.
Yes. Although we will be sorry to see you leave, we understand that sometimes this happens. To cancel your subscription please contact support from our contact page
Sometimes emails might end up in your spam or junk mail – please check your span and junk emails. If you have not received any emails within a reasonable amount of time.
You can try resetting your password and this will resend your login details to you via email. Just click here.
If you still do not receive an email and it’s not in your spam or junk mail, please contact support.
To access your Profile settings:
1. Login to Take10 Social
2. Click the profile or icon image in the top right corner of page
3. Click Settings
You will now see your Profile Settings page.
Please make sure you have email notices turn on, from your profile settings page. On your Profile settings page, you can tick all email notices check boxes.
Yes, you can change or upload a new profile picture from your Profile Settings page after logging into Take10 Social.
You can change or update your email address or password from your Profile Settings page after logging into Take10 Social.
If you forgot your password, you can reset it at any time from the Login page
Click "login" top menu on right
then click "forgot your password" link at the bottom.
Most of our courses are self-paced with a weekly schedule, on purchase you will have access to the first week’s lessons. All other lessons will become available to you each week. You will also receive an email to let you know when new lessons have been made available for you. If your course has a defined start date, you will have access to the member side of the website, but no materials will be available until the start date.
Great! we love hearing your feedback and welcome any feedback you may have. The best way to let us know about your thoughts regarding the courses and delivery of training is to contact us from our contact page.
If you wish to access further support or organise personalized training, workshops or consulting for your business, please see below.
You can request to join the Facebook group and as soon as your request has been granted you will be able to ask questions and receive support within the group.
Yes, Kate vanderVoort founder of Take10 Social provides one on one coaching for teams or businesses. You can reach out to Kate directly from our contact page for further details or find out more at Social Mediology.
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